How to Raise a Complaint

Last updated: October 2026

Homeowners who contact Traditionalstones Garage Doors deserve fair and honest treatment. If you did not get that, tell us. This page shows how to file a complaint and what happens afterward. It is a general template, not legal advice.

What You Can Tell Us About

You are welcome to reach out about:

• How Traditionalstones Garage Doors handled your call or message
• How your personal information was treated
• Anything on the site that looks unclear or wrong
• The conduct of a provider we connected you with

If the Issue Is With a Provider

Providers in our network are independent businesses. Each one controls its own quotes, prices, workmanship and customer service. If you are unhappy with work on your garage door, start by contacting the provider directly and keep your notes in writing.

Please tell us too. Feedback about providers helps keep the network honest, and providers who keep falling short may be removed. Traditionalstones Garage Doors cannot settle contract disputes, issue refunds for a provider's work, or make decisions on a provider's behalf.

Filing Your Complaint

Email contact@traditionalstones.property and include:

• Your name and contact details
• The date you contacted us or the provider
• The phone number or form you used, if you know it
• The provider's name, if you have it
• What happened and what outcome you would like

What Happens Next

We confirm by email that we received your message, usually within a few business days. Then we review the matter, which may involve contacting the provider. After that, we reply with what we found and any action we are taking.

If You Still Disagree

If our answer does not satisfy you, reply and ask for a second review. You may also contact your state's consumer protection office or attorney general, or the Better Business Bureau. If the provider holds a license, your state licensing board may be able to help as well.

Contact

Email: contact@traditionalstones.property